Quality Supervisor

Leadership & Team Development Supervise the daily activities of Quality Assistants and Quality Leads Assign workloads and ensure adequate department coverage Coach, mentor, train, and develop Quality team members Conduct performance evaluations and employee performance discussions Assist with interviewing and onboarding new Quality employees Quality & Compliance Oversee incoming, in-process, and finished-product inspections Ensure required testing is completed accurately and on schedule Review inspection records and quality documentation for accuracy and completeness Assist with disposition decisions involving nonconforming materials or products Ensure lab equipment and testing instruments are properly calibrated and maintained Support internal and external quality audits Maintain Quality Management System documentation, record retention, and document-control practices Investigations & Continuous Improvement Lead investigations into quality issues, customer complaints, and nonconforming products Coordinate root-cause analysis and corrective and preventive actions Monitor quality trends and recommend process improvements Partner with Production and Maintenance to improve quality, reduce waste, and resolve daily concerns Support new-product introductions, production start-ups, Lean Manufacturing, and continuous-improvement initiatives